Refund Policy

Last updated: September 7, 2026

Refund Policy

Effective date: September 7, 2026

This Refund Policy describes when AlgoChef will issue a refund for a paid subscription. It is incorporated into our Terms of Service by reference.


Annual Plans

If you purchase an annual subscription to AlgoChef, you may request a full refund within 14 days of your first purchase of that plan, no questions asked.

This 14-day refund window applies once per customer, on your first annual purchase only. It does not apply to renewals, upgrades, downgrades, or a repeat annual purchase after a prior refund or cancellation.


Monthly Plans

Monthly subscriptions are non-refundable. You may cancel at any time, and your access will continue through the end of your current paid period — we do not issue prorated or partial refunds for unused time in a billing cycle.


Free Trials

If your subscription started with a free trial, you will never be charged before day 14 of the trial. You can cancel at any point during the trial without being billed. Once a trial converts to a paid subscription, the applicable refund terms above (annual or monthly) apply from the date of that first charge.


How to Request a Refund

To request a refund on an eligible annual plan:

  1. Email support@algochef.app from the email address associated with your AlgoChef account.
  2. Include your account email and the approximate date of purchase.
  3. We will confirm eligibility and process approved refunds within 5–10 business days, back to your original payment method.

We are unable to issue refunds to a different card, bank account, or payment method than the one originally charged.


Governing Law

This Refund Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, consistent with the Terms of Service.


Questions

If you have questions about this Refund Policy, contact us at support@algochef.app.